You think something is monitoring your phone
Someone may have installed software to follow your location, read your messages, or see your activity. We examine the device and document what is actually installed on it.
Mobile & device forensics · Brooklyn, NYC
Something on Your Phone or Computer Doesn't Add Up.
We forensically acquire and analyse data from phones and computers — iPhone, iPad, Android, MacBook and iMac — and tell you plainly what the device can and cannot show. No guesswork, no theatre.
Apple hardware is where we are strongest, and it is the work most firms in this city pass to somebody else.
Situations We Work With
Every situation is different. If yours isn't here, call anyway — the first conversation costs nothing.
The device behaves in ways you can't explain
Configuration profiles you didn't add, accounts you don't recognise, settings that changed on their own. Battery drain on its own rarely means much; alongside the rest, it can. We establish whether it's a fault or something deliberate.
You need to know what happened on a company-owned device
A Mac or iPhone your business owns was used in a way that needs to be understood. We examine it and document what the data shows — and what it doesn't.
You've lost access to your own device or account
Locked out, wiped, or working through the aftermath of a compromised Apple ID. We work out what is recoverable and what is genuinely gone.
Your attorney has asked for a technical examination
We carry out the examination and document the method, the sources and the limitations in writing. What weight those findings carry is a question for your attorney, not for us.
You're about to pass a device on to someone else
Before a Mac or iPhone leaves your hands — sold, returned, reassigned — you want a record of what was on it and what was removed.
Why NYC Clients Choose Arkadian for Apple Device Work
Apple-specific acquisition tools — not generic recovery software
We use professional-grade forensic tools built specifically for iOS and macOS — the same class of tooling licensed to law enforcement agencies — matched to the exact device, chip generation and OS version in front of us.
25 years of hands-on technical experience
A quarter century working with systems and devices across corporate, government and small-business environments. That background is what tells us which artefacts matter and which are noise.
We document it and explain it — no jargon, no mystery
You get a plain-language account of what we found, where it came from and what it means. You'll always understand the findings you're holding — including their limits.
Brooklyn-based, and we come to you
Apple device work needs physical access to the hardware. We're in Greenpoint and meet clients across NYC — at your office, or at a neutral location if that is easier for you.
Coverage
What We Examine, and Where Most Firms Stop
Phones and computers are different disciplines with different tooling. Most firms cover one platform properly and improvise on the rest.
iPhone and iPad
Our core work. Acquisition method is chosen for the exact model, chip generation and iOS version — what is possible on one combination is impossible on the next, and knowing which is which is most of the job.
Mac computers
MacBook and iMac, including APFS volumes, encrypted storage and Apple silicon. This is the capability most local firms do not have: general-purpose forensic suites handle Windows well and macOS partially, so we run specialist Mac forensic platforms alongside them.
Android
Examined with the same rigour, using open-source and commercial mobile forensic tooling. Our published case study — a legitimate application turned into monitoring software — is an Android examination from start to finish.
Why the Apple side matters more than it sounds
Ask most IT firms to examine an iPhone or a Mac and the honest ones say they cannot. The tooling is specialised, licensed separately, and the platform changes with every OS release. That gap is the reason attorneys and businesses in this city end up calling us after being turned away elsewhere.
Before you decide
What Handing Over Your Device Actually Looks Like
Handing a phone to a stranger is the hard part. Here is exactly how it works, start to finish.
- 01
A call first — not a commitment
Fifteen minutes tells us whether an examination can answer your question. If it can't, we say so. Before any work starts, you confirm in writing that the device is yours.
- 02
One examiner, by appointment
You hand the device to the person who will work on it — not to a front desk. We meet at a time and place we agree on, including a neutral location if that suits you better.
- 03
We work on a copy, never the original
We make a forensic copy and analyse the copy. The original is kept secured and returned to you. We record the method used and what it does and does not change on the device.
- 04
We look for what you asked about
We agree the scope up front and tell you what we'll be examining. Material outside that scope is not what we're there to read, and it doesn't go in the report.
- 05
You decide what happens to the data
Findings come to you in writing. The working copy is kept only as long as you want it kept — tell us to destroy it and we do, and we confirm in writing when it is done.
- 06
You can stop at any point
The device is yours. If you change your mind part-way through, we stop, return it, and you pay only for the work already carried out.
If you're worried about someone finding out
Tell us on the first call how it is safe to reach you, and we use only that channel. We won't email or text you unless you have told us it is safe to do so, and nothing we send names the service on your bank statement.
What We Won't Promise You
Anyone who promises you all four of these hasn't done the work. We would rather lose the job than oversell it.
That we can examine any device
We examine devices you own, and we ask you to confirm that in writing before we begin. If the device is not yours, we stop there.
That nothing on the device ever changes
Depending on the model and iOS version, some acquisition methods necessarily interact with the device. We choose the least intrusive method available and document precisely what it does.
That deleted data can always be recovered
What survives depends on the device, the storage, the encryption and how much time has passed. We tell you what is realistic before you pay, not after.
That we can tell you what your findings mean legally
We document the technical facts, the method behind them and their limits. How those facts are used, and what they are worth, is a conversation for you and your attorney.
A worked example
Legitimate by design, weaponised by intent
A full mobile forensics case study: how an ordinary, store-available application was turned into monitoring software, how we identified it on the device, and — just as importantly — what the data could not tell us.
Not Sure Whether a Forensic Examination Is What You Need?
Tell us what happened, which device is involved, and what you're trying to establish. We'll tell you plainly whether an examination can answer that question and what it would take. If it can't, you'll hear that too.
Please don't put passwords, account details or case material in an email. Bring those to the call.
Practical details
First call 15 minutes, free, no obligation
Where we meet By appointment across NYC, or a neutral location of your choosing
Typical turnaround Usually a few hours — one business day per device at most
Paperwork The usual paperwork: a short service authorization confirming the device is yours